Privacy Policy

Mineral Tech Pro ("MTP", "we"), based in Bangalore, India, operates https://mineraltechpro.com. This policy explains how we collect, use, retain and respond to information when you browse this website or submit an enquiry or RFQ form.

Information we collect

We collect information you voluntarily submit through website forms, including:

• Name, company / mine site, work email and phone number
• Duty class and process parameters (for example pulp density, d80, slurry volume)
• Technical notes, ore type and other details you choose to include

We may also collect standard server logs (IP address, user agent, referring URL, date and time) for security, abuse prevention and performance monitoring.

How we use information

Form and contact data are used to:

• Acknowledge and respond to enquiries and quotation requests
• Prepare engineering recommendations and commercial quotations
• Follow up on service, spare parts or aftermarket support
• Meet applicable legal or accounting obligations

We do not sell personal data.

Retention

Enquiry and RFQ records are retained for as long as needed to manage the commercial relationship and for a reasonable period afterwards for audit, warranty and aftermarket support — typically up to seven years unless a longer period is required by law or an active contract. Server logs are retained for a shorter operational period and then deleted or anonymised.

Cookies & analytics

Essential cookies support navigation and form integrity. If analytics is enabled in production, it will be configured in a consent-compatible manner. You can contact us to ask what measurement tools are active on the live site.

Sharing

We may share enquiry details with trusted engineering or logistics partners only as needed to prepare a quotation or deliver equipment and services, under confidentiality expectations consistent with this policy.

Your requests

To access, correct or request deletion of personal data you submitted via this site, email mineraltechpro@gmail.com with enough detail for us to identify your enquiry. We aim to respond within a reasonable period.

Contact

Mineral Tech Pro
No. 06/1, Sri Shiva Shakthi Complex, Behind B.J.P Party Office, Abbigere Main Road, Kammagondanshalli, Jalahalli West
Bangalore 560015, India
Email: mineraltechpro@gmail.com
Phone: +91 97314 45381